Resources & Help

While we have tried to address all your vacation questions and concerns, you may still be in need of a little extra information or personal assistance. Cosmos won't let you down. Click on one of the links below and you'll be sure to find the information you need.

Make a Payment on a Booking

If you have already made booking with Cosmos and need to apply a payment, please login to access your booked vacations.

Visa Information

When traveling outside the United States, a passport is required for U.S. citizens. Some countries also require a visa. We know maneuvering through the world of visa applications and requirements can be a confusing one. We can help. Cosmos is pleased to offer its customers the expertise and experience of Generation Visa Services (GenVisa), with fast and easy ways to obtain visas, passports, and/or other documents required for travel. You can check visa requirements for your vacation by visiting the Generation Visa Services website at At this site, you can to select your country of travel and the specific tour on which you are traveling, to obtain any necessary visa forms. Since most consulates require visas only be obtained within 90 days of travel, Generation Visa Service is also able to save your information and e-mail you the latest visa packet when available for your travel dates. As an added bonus, when you identify yourself as a Cosmos customer, you receive our preferred discounted rates for visa and passport services